Archives: Lessons
An Introduction to Dentistry: Basic Dental Anatomy & Reading Clinical Charts
Being a Great Team Member
Conflict Prevention & Resolution
Communication Skills 101: In-Person
What Makes a Great Dental Practice?
An Introduction to Positive & Effective Communication
Communication Skills 101: Text & Email
Communication Skills 101: Over the Phone
Welcome to Your New Role as Business Coordinator
Understanding Dental Procedures and Consequences of Not Completing Dental Treatment
Information covered in this lesson. How will the information in this lesson benefit you personally How will the information in this lesson benefit patients and your practice? Most patients and team members in non-clinical positions often do not understand dental conditions and the consequences of not completing them, leading to patients perceiving they do not… Continue reading Understanding Dental Procedures and Consequences of Not Completing Dental Treatment
Extra and Self Study: Infection control
Putting it all together: Managing the day of a business coordinator
Daily Accountability for Business Coordinators, Focusing on Priorities