Rapidly Train “Front Desk” to be Business Coordinators.
Grow your business with strong customer service!
We offer the program to mentor business coordinators new to dentistry. This program has been tested and used to train many wonderful business coordinators without prior dental or business experience.
Holiday Pricing: Enjoy 50% Off! Now only $500, originally priced at $1000.
We need technically trained Business Coordinators who understand dentistry’s unique challenges and are trained to accelerate the growth of Your practice.
★★★★★
My team is here to help you to create your next Rockstar, a business coordinator formerly known as a customer service or front desk.
The practice’s success is proportional to your business team’s training level. The position is critical for the success and growth of your practice. A business coordinator accelerates the growth of your business, and we need trained business coordinators.
The program solves two problems:
Problem #1:
Find the time to train and understand dental terms, procedures, and common dental operations. Most dental offices do not have the time to train people new to dentistry.
How we solve this problem:
We save you and your administration team over 40 hours by training your new business coordinator.
Problem #2:
Finding business coordinators with prior dental experience is challenging.
How we solve this problem:
Hiring candidates without prior dental or business experience makes the pool of candidates much bigger.
The program offers an accelerated and convenient mentoring program:
✅ We save you over 45 hours of providing mentoring to your business coordinators.
✅ We help you to improve existing business coordinators.
✅ We train new team members without prior dental experience.
✅ We train the technical skills and knowledge
✅ We motivate them to keep your business growing
✅ We coach via live classes with real mentors
✅ We inspire on the importance of the position
✅ We help to optimize your business team performance
Are you ready to optimize your business team performance to ensure the growth of your dental practice?
Enroll your rising star in the program to become a business coordinator.
Please email Dr.Kathryn Alderman if you are interested in enrolling your team members.
progressivedentalmentor@gmail.com
Upon completing the program, your new business coordinator receives the certificate of completion.
Modules we will cover to receive the Business Certificate
✅ Welcome to your new position as a business coordinator
✅ Understanding the connection between dental and overall health
✅ Understanding dental procedures and the consequences of not completing dental treatment
✅ Understanding basic dental anatomy, teeth numbers, and how to read patients’ clinical charts.
✅ Understanding the exclusive, upmarket dental procedures and presenting finances with confidence
✅ Providing exceptional experience: understanding customer service and your part in it
✅ Effective and positive communication via phone, text, email, in person with patients or team members.
✅ Internal marketing: Excellent phone skills
✅ Culture, practice brand building
✅ Teamwork and Team Building
✅ Preventing and Dealing with the Conflict
✅ New patients: Creating high acceptance as a team
✅ Preventing and dealing with the conflict
✅ Creating a perfect schedule in a non-perfect world
✅ Preventing no-shows and last-minute cancellations, confirming appointments
✅ Understanding ledgers and dental insurance
✅ Presenting finances with lots of confidence
✅ Understanding healthy business expenses, healthy KPIs and your part in it.
✅ Putting it all together: managing the day of a business coordinator
Progressive Dental Mentor’s
Bootcamp
The Next Bootcamp Dates:
Time: 1-3 pm CST
If you need a session with a mentor outside of the dates listed, please email us, and we will help you.
Holiday Pricing: Enjoy 50% Off! Now only $500, originally priced at $1000.
*Including an unlimited number of people from your office, plus full access to the training platform for six months
Please let me know if you would like to enroll your office.
Email at: progressivedentalmentor@gmail.com
Frequently Asked Questions about…
the Bootcamp
CAQs:
My team member can not attend the class, can she/he watch the recording?
We do recommend that your newer team member joins the class with the mentor teaching via live ZOOM class. We find higher rates of engagement and a deeper understanding of the materials presented, leading to team members being trained faster and better.
But, if your team member can’t join, your team members are welcome to take this class online at any time, This class can be taken any time and anywhere online that works for your team.
CAQs:
My team member can not attend the class, can she/he watch the recording?
We do recommend that your newer team member joins the class with the mentor teaching via live ZOOM class. We find higher rates of engagement and a deeper understanding of the materials presented, leading to team members being trained faster and better.
But, if your team member can’t join, your team members are welcome to take this class online at any time, This class can be taken any time and anywhere online that works for your team.
CAQs:
Can this class be taken by an office manager or an experienced ” front desk” team member?
This class is perfect for team members new to this position, DAs moving to business positions, and also for office managers. The office manager can learn the best ways to train new team members.
Enroll your rising star in the program,
and let’s create your next Rockstar, the business coordinator.
Enroll your rising star in the program to become a business coordinator.
Any Questions? Email us at:
progressivedentalmentor@gmail.com