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Question 1 of 5
1. Question
Your case acceptance rates will improve significantly if your team . . .
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Question 2 of 5
2. Question
Presenting treatment to patients.
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The clinical team communicates this information to the business team prior to transferring the patient to the front desk.
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The patient is transferred to the front desk/business area.
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Patient is educated in the clinical area.
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The business team discusses financial options with the patient.
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The business team schedules the patient for the appointments required for treatment.
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Patient is informed of the number of appointments needed in order to complete the treatment by clinical team.
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Question 3 of 5
3. Question
Regardless of their socioeconomic position, financial situation or the treatment, a patient should receive the same list of financial options for payment, and receive the same treatment presentation which emphasizes the value of accepting treatment as soon as possible.
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Question 4 of 5
4. Question
Utilizing the “magic formula” for presenting the cost of treatment with a patient.
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The value of treatment.
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Patient copay.
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Total cost.
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Insurance estimate.
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Question 5 of 5
5. Question
By understanding just how valuable of an investment that dental care is, patients will not dismiss the opportunity to seek treatment, no matter the difficulties that they may currently face in their situation.
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