Help Patients Get Dental Financing: Understanding Your Role As A Front Desk Dental Receptionist
It is guaranteed that your practice will have a variety of patients from many different walks of life. Everybody is different, and everybody has their own lives and their own conflicts that they are currently facing. It is impossible to understand an individual’s financial situation or the unique stresses that they face right away. However, this does not mean that dental treatment is not valuable. Dental treatment, while sometimes costly, will save a patient from inflammation, worsened disease, pain and discomfort, and a loss of confidence. The treatment that your practice can provide is extremely valuable. Therefore, it’s crucial that every position including those as a front desk dental receptionist understand how to display confidence and compassion.
The best way that you can ensure that you treat patients equally is to follow a specific formula designed for financial presentation and discussion, for everyone. By sticking to the formula each time, you will find it far less stressful for both yourself and your patients to discuss finances!
We never know the patient’s priorities. It is never appropriate or productive to judge a patient’s priorities based on assumptions on their financial status, or other health conditions. Patients want to feel better about themselves and feel healthier overall. Dental treatment can provide this and more. Take a look below at some great before and after pictures of patients after they received life-changing dental treatment.