Golden Rule Roadmap for Dental Hygienists

  • Follow-up calls after difficult procedures.
  • Gentle cleanings.
  • Presenting treatment needs ACCURATELY.
  • Gentle injections and adequate anesthesia: Always use a GENTLE technique for getting patients numb.
  • Post-op instructions and consents discussed.
  • Never Say “No.”
  • Use power words: “Absolutely,” “Of course,” “I would be happy to,” or “Thank you.”
  • Clean and disinfect the treatment room.
  • Offer amenities such as: blankets, Ibuprofen, Vaseline, mouth rise, and headphones.
  • Hide blood, and needles at all times.
  • Always inform patients about anesthetic effects.