- Follow-up calls after difficult procedures.
- Gentle cleanings.
- Presenting treatment needs ACCURATELY.
- Gentle injections and adequate anesthesia: Always use a GENTLE technique for getting patients numb.
- Post-op instructions and consents discussed.
- Never Say “No.”
- Use power words: “Absolutely,” “Of course,” “I would be happy to,” or “Thank you.”
- Clean and disinfect the treatment room.
- Offer amenities such as: blankets, Ibuprofen, Vaseline, mouth rise, and headphones.
- Hide blood, and needles at all times.
- Always inform patients about anesthetic effects.
