Being in a business position is crucial for the practice’s overall success. Often, patients will talk to you more than any other position in the office.
This position requires the development of positive communication and customer service skills, building profitable schedules that prevent team burnout, and much more.
You are the person that dictates the overall production of your practice. You are in direct control of doctors’ and hygienists’ time.
Besides being in charge of the most crucial factors of your dental practice, you are also vital when it comes to:
- Building relationships with patients.
- Ensuring the financial health of your office.